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In order to keep the health care cost manageable,
industry professionals including doctors, nurses, aides, and management staff has spent time and resources to find ways to
cut cost without risking the health and benefits of their patients.
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Telephony technology for home care offers a great alternative to bridge the gap between
patient care and manageable cost (House Committee on Ways and Means, 2004).
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The
Home Care Agency should invest in this technology for the ability to better manage cost and patient care with minimal interaction. The telephony technology keeps real-time data of the work being done by home aides
and nurses while in the field that can be easily recorded for required records for the patients, insurance companies, management,
and government.
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This
type of real-time data collection can benefit all parties involved in providing adequate health care to all patients. Adjustments
to care can be made immediately to benefit the patient while cost is staying low for the agency.
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This
type of data collection gives management a way to monitor employees while they are in the field to ensure that the patients
are receiving the excellent care required by Home Care Agency employees. Overall,
everyone can benefit from this technology.
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